1. Introduction to Managerial Leadership Development
2. Crossing the Sensitive Line
3. Developing Self-Awareness
4. Identifying Stressors
5. Managing Personal Stress
6. Understanding Conceptual Blocks
7. Solving Problems Analytically and Creatively
8. Using Supportive Communication
9. Coaching, Counseling, and Supportive Communication
10. Understanding the Paradox of Power
11. Gaining Power and Influence
12. Diagnosing Motivation
13. Motivating Others
14. Understanding Interpersonal Conflicts
15. Managing Conflict
16. Experiencing Delegation
17. Empowering and Delegating
18. Working in Teams
19. Building Effective Teams and Teamwork
